Facilities and services at Hotel Puerto Villamar
Amenities & Facilities
Top Highlights
- Great food & dining
- Free Parking
- Great Swimming pool
- Located in heart of Tepoztlán
Services & Facilities
82 amenities in 17 categories.
Activities
2 items
- Hiking
- Walking tours
Business Facilities
1 item
- Meeting/Banquet facilities
Cleaning Services
4 items
- Ironing service
- Laundry
- Daily housekeeping
- Dry cleaning
Cleanliness & disinfection
5 items
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
Common Areas
3 items
- Outdoor furniture
- Garden
- Terrace
Entertainment & Family Services
1 item
- Playground
Food & Drink
8 items
- Special diet meals (on request)
- Snack bar
- Fruits
- Kids' meals
- Packed lunches
- Grocery deliveries
- Restaurant
- On-site coffee house
Food & drink safety
5 items
- Physical distancing in dining areas
- Breakfast to-go containers
- Food can be delivered to guest accommodation
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
Front Desk Services
6 items
- Concierge
- Express check-in/out
- Tour desk
- Private check-in/out
- Valet parking
- Baggage storage
General
3 items
- Parking
- Free parking
- Parking on site
Miscellaneous
5 items
- Soundproof rooms
- Designated smoking area
- Smoke-free property
- Family rooms
- Non-smoking rooms
Physical distancing
4 items
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
17 items
- Body wrap
- Massage
- Hair colouring
- Outdoor pool
- Kids' pool
- Bathhouse
- Spa Facilities
- Body Treatments
- Swimming pool
- Beauty Services
- Spa lounge/relaxation area
- Body scrub
- Hot tub/Jacuzzi
- Outdoor pool (year-round)
- Spa
- Facial treatments
- Spa/wellness packages
Safety & security
4 items
- CCTV outside property
- 24-hour security
- Security alarm
- CCTV in common areas
Safety features
6 items
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Access to healthcare professionals
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
3 items
- Free WiFi
- Internet
- WiFi
Transportation
5 items
- Accessible parking
- Shuttle service
- Shuttle service (additional charge)
- Parking garage
- Car rental